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The iconic Wellpark Brewery has stood in the heart of Glasgow for over 450 years and is the home of Tennent’s. We are Scotland’s leading brewer-led distributor, supplying venues with all their drinks needs, from fine wine to draught beer and everything in between. Built on a culture of trust, we are committed to doing what’s best for our customers, our people and our world and we’re proud to say that our team know the Scottish hospitality industry better than anyone. With unique insights and experience, we help shape what the nation is drinking.
We’re looking for a Digital Sales and Services Executive to join Tennents based from our Wellpark Brewery. This role is Permanent, working 37.5 hours per week. Benefits include onsite parking, a canteen plus a Staff Allowance for company products (including non-alcoholic beverages).
About the Role
Our Digital Services team processes and monitors all digital customer transactions efficiently and effectively. The team is pivotal to the success of our customer contact centre by resolving Tennents Direct customer queries and sending Mass Comms via digital platforms.
You'll also complete administrative tasks with accuracy and efficiency, including the processing of system-based transactions. You'll learn and adhere to Standard Operating Procedures and Business Service Standards through all tasks actioned.
In addition, you'll assist ad-hoc with a variety of tasks including testing for system upgrades and assisting inbound and outbound customer interactions.
A full Job Description can be downloaded at the bottom of the advert (viewed via our Careers Page).
About you
You'll need previous experience within an administrative or customer facing role, with demonstrable experience using MS Windows applications. Ideally you'll have experience of using a software system such as JD Edwards within a previous role.
About Us
Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.
Together we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. From grass to glass, and everything in between. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe.
C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.
We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.
We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at careers@candcgroup.com. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/
This vacancy has now expired, and is not accepting any new applications.
Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.