Senior ER Specialist

  • Department / Function :
  • HR
  • Location :
  • Bristol/Birmingham/Runcorn
  • Contract Type :
  • Permanent
  • Working Pattern :
  • Full-time
  • Job Advert Description :
  • C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s.    

    Please note the successful applicant will be working a hybrid pattern, looking to find an individual that can work out of our Bristol or Birmingham offices a few days a week and travel where required across sites. 

    About the Role

    In this role, you will be working as a senior member of a collaborative team of ER Specialists supporting the diverse organisational functions within the C&C Group plc across the UK and Ireland. The Senior ER Specialist will champion best practices and foster positive employment relationships between our colleagues and the organisation through inclusive, proactive and pragmatic employee relation practices including organisational policies and procedures. Working closely with the HR Advice Manager and deputising for them in their absence.

    A technical expert in the wide range of legal provisions that apply across the UK & Ireland in managing employee relations, ensuring the revision and continuous development of policies and procedures to maintain compliance with employment legislation. Harness trusted relationships with key stakeholders across the organisation, providing tailored advice on the resolution of complex employee relation matters in end to end case management.

    Accountable for communicating key legislative changes to people managers, supporting their development through coaching and the facilitation of training enhancing capability and minimising risk. Contribute to a culture of continuous improvement working closely with the HR Business Partnering Team and other HR Functions, focusing on partnership, delivery and shared learning.

    Key Responsibilities

    • Provide tailored advice and guidance to managers across a range of complex employee relations matters.
    • Take ownership of casework from initial report through to completion, coaching managers to achieve good solutions.
    • Minimise risk to the organisation by ensuring employee relation practices are accordance with legislation and company policies whilst balancing operational requirements.
    • Developing working practices for case management, improving service delivery and legal compliance.
    • Provide direct and in person support for complex and high risk cases where necessary.
    • Collaborate with HR Business Partners on Organisational change projects including; reorganisation, redundancy and TUPE programmes.
    • Accountable for ensuring organisational engagement in meaningful consultation with colleagues and compliance with legislative requirements.
    • Lead the development, engagement and implementation of policies and procedures to support the organisations compliance with external legislation and regulations.
    • Responsible for maintaining and revising current documentation 
    • Build effective working relationships within the internal stakeholders, representing the function and delivering high-quality professional services.
    • Welcome challenge and varying opinions in all interactions, seeking to find the best solution and considering varying views across the organisation.
    • Coach and support managers in complex people management matters including; performance management, disciplinary, absence management, capability and grievance processes to ensure compliance to both company policy and employment legislation as well as mitigate risk.
    • Host regular stakeholder engagement conversations with key business functions to discuss HR metrics, trends and current employee relations matters.
    • Liaise with ACAS, WRC, Employment Tribunal and/or external legal counsel regarding dispute resolution matters, collaborating with HR Business Partners and Stakeholders at each stage of the process.
    • Collaborate with third party providers such as Occupational Health and other medical services to support Manager in seeking information and guidance.
    • Maintain accurate up to date records on all employee relations matters within the case log.
    • Keep abreast of changes to UK and Irish employment legislations and best practice supporting the organisation to maintain legal compliance and enhance the employment relationship.
    • Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.

     

    About You

    • Specialist employment relations knowledge within a fast-paced environment.
    • Proven ability of supporting high volume employee relation case management.
    • Leadership experience of a Team Leader/ Supervisory level
    • Vast experience in handling complex, high risk and sensitive employee relations matters.
    • Applied knowledge of UK & Irish employment legislation.
    • Experience supporting restructuring, redundancy, changing contractual terms & TUPE.
    • Experience managing employment tribunal and WRC proceedings.
    • Trained or experience mediator able to support with mediation sessions or advise on conflict resolution
    • Experience leading medium-large HR projects and working collaboratively with colleagues in a center of excellence/shared service environment.
    • CIPD qualified
    • Ability to build trusted relationships with key stakeholders
    • Confident delivery skills, able to communicate information and mange challenge
    • Collaborative specialist able to work as within a team environment
    • Pragmatic, able to assess risk and provide pragmatic solutions
    • Skilled in managing high volumes of employee relations matters and prioritising focus
    • Excellent communication and influencing skills with strong attention to detail
    • Curious, question the norm and seek to proactively improve practices

     

    About us

    Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the C&C Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.

    Together we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. From grass to glass, and everything in between. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe.

    C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.

    We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

    We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

    C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at careers@candcgroup.com. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/

    C&C Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.