Project Manager - CRM

  • Department / Function :
  • Technology & Transformation
  • Location :
  • Bristol / Dublin / Glasgow / London
  • Contract Type :
  • Fixed-term
  • Working Pattern :
  • Full-time
  • Job Advert Description :
  • We are seeking an experienced Project Manager 18 month Secondment/Fixed Term Contract to lead the delivery of a comprehensive Microsoft Dynamics CRM solution. This role involves close collaboration with third-party delivery partners and business leads. The successful candidate will oversee all aspects of the project lifecycle, from initial planning through to implementation and post-deployment support. A strong understanding of Microsoft Dynamics CRM, project management methodologies, and excellent communication skills are essential for coordinating effectively between technical teams, stakeholders, and business users.

    About the role

    The Project Manager will develop comprehensive project plans that outline scope, objectives, timelines, resource requirements, and deliverables. They will collaborate with business leads and stakeholders to define project requirements, priorities, and success criteria.

    Managing relationships with third-party delivery partners to ensure alignment with project goals, timelines, and quality standards is a critical aspect of this role. The Project Manager will coordinate resources across internal teams and external partners to ensure optimal utilization and timely delivery.

    Identifying potential risks and developing mitigation strategies to minimize project disruptions and ensure successful outcomes is vital. The Project Manager will implement processes and standards to maintain the quality of deliverables, conducting regular reviews and audits as needed.

    Clear and consistent communication among project team members, stakeholders, and executive leadership is crucial, providing regular updates on project status, issues, and progress.

    Managing change requests and scope adjustments, assessing their impact on project timelines, budgets, and objectives is part of the role. The Project Manager will coordinate training sessions and develop user documentation to support the successful adoption of the Microsoft Dynamics CRM solution. Post-implementation support, including ongoing support and troubleshooting assistance, will ensure a smooth transition and user satisfaction.

    About You

    The ideal candidate will have proven experience as a Project Manager delivering Microsoft Dynamics CRM solutions, preferably in a complex enterprise environment.

    They should have a strong understanding of CRM concepts, processes, and best practices.

    Excellent project management skills, with a track record of successfully delivering projects on time and within budget, are essential.

    Experience working with third-party vendors and managing vendor relationships is required.

    The candidate must possess exceptional communication, negotiation, and stakeholder management skills, along with strong analytical and problem-solving abilities.

    A Project Management Professional (PMP) certification is a plus, and familiarity with Agile and Waterfall project management methodologies is desirable.

    If you meet the qualifications and are excited about leading the delivery of a Microsoft Dynamics CRM solution in collaboration with partners and business leads, we encourage you to apply and join our dynamic team.

    About Us

    Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.  

    Together we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. From grass to glass, and everything in between. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. 

    C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.  

    We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. 

    We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process. 

    C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at All applications need to come through the candidate portal 

  • Full job description :
  • PM_CRM_JD.docx