Sales and Services Executive - MC

  • Department / Function :
  • Contact Centre
  • Location :
  • Bristol
  • Contract Type :
  • Fixed-term
  • Working Pattern :
  • Full-time
  • Job Advert Description :
  • Matthew Clark is part of C&C Group plc who is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s.

    We're looking for a Sales and Services Executive to join our Matthew Clark offices in Bristol on a 12 Month Fixed-Term Contract.

    This role is based from our new office in The Pavilions where you'll benefit from Free Parking; discounted bus travel on the A1 Flyer; an onsite 24/7 Gym costing £15 per month;  an onsite Canteen, Coffee Shop and Tuck Shop.

    About the Role

    As a Sales & Services Executive you will be an integral part of the Customer Service team, with a customer-focused attitude and strong communication style.  As the main contact for all Customer Service enquiries and issues, you’ll have the ability to quickly identify a solution and implement the action required to reach a resolution.

    You’ll also be accountable for capturing customer orders accurately and efficiently, utilising various methods, as well as being an effective support function for the Sales Teams, able to deal with all levels of customers including high profile, high value or specialist accounts.. Above all else, you will provide an informed, professional and appropriate response to internal and external enquiries.

    Full accountabilities can be found in the Job Description, which you can download at the bottom of this page.

    About you 

    You'll ideally have experience of working in a customer-facing role, have excellent problem-solving skills and be an accurate person with excellent attention to detail. Full training is provided, providing you can confidently communicate verbally and in written correspondance. 

    Our Contact Centre team are based onsite so you'll need to be able to travel reliably via car or public transport.

    About Us 

    Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.  

    Together we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. From grass to glass, and everything in between. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. 

    C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.  

    We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. 

    We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process. 

    C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at careers@candcgroup.com. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/ 

  • Full job description :
  • Sales_Services_Executive_JD_MC.doc