Customer Sales & Service Advisor - Tennent's NI

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  • Department / Function :
  • Contact Centre
  • Location :
  • Hillsborough
  • Contract Type :
  • Permanent
  • Working Pattern :
  • Full-time
  • Job Advert Description :
  • C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s.

    Tennent’s NI is all about providing our customers with an experience that’s second to none. In our office we’ll invest in you to be the best that you can be.

    You will use your personality, energy, and positive attitude to help as many customers as you can. We will help you develop your skills further to build strong customer relationships, take ownership and deliver a great customer experience.

    This is an excellent opportunity to join an already established and successful team.

    Location: Tennents NI, 6 Aghnatrisk Road, Culcavy, Hillsborough, BT26 6JJ

    About the role

    You'll be providing an excellent standard of firstā€line service to customers across the Island of Ireland, helping customers each day by answering inbound calls to our contact centre.

    Please check the job description for full details.

    About you

    You'll have exceptional listening & communication skills with the ability to show empathy in a customer situation. You'll have high attention to detail and accurate data inputting & typing skills.

    Sounds Interesting?

    Send us a CV that demonstrates your experience, and we’ll aim to get back to you ASAP!

    About Us

    Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.  

    Together we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. From grass to glass, and everything in between. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. 

    C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.  

    We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. 

    We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process. 
     

    C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at careers@candcgroup.com. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/ 
  • Closing Date :
  • Wednesday 30th November 2022

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.