Training Coordinator - Bibendum

  • Department / Function :
  • Marketing
  • Location :
  • London office, Regents Park Road
  • Contract Type :
  • Permanent
  • Working Pattern :
  • Full-time
  • Job Advert Description :
  • Bibendum is part of C&C Group plc, a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s.

    About the role

    We are looking for a friendly, highly organised individual to support our Customer Training department. This requires an individual who will act as an ambassador for training within the business, both by supporting the customer training team with daily admin requirements and being the main point of contact for our customers enquiring about training.

    What you'll be doing

    Duties will include, but not limited to, the following:

    • Supporting the Customer Training team with all administrative needs
    • Managing the training inbox including responding to customer and account manager queries
    • Acting as the main point of contact for all WSET queries, ordering materials, exams and registering candidates
    • Managing registration lists, sending out invitations and co‐ordinating team diary management
    • Responsibility for processing training charges and invoices
    • Contribution to creation of e‐learning content, and supporting the day to day running of this system
    • General maintenance of training facilities within our head office, including room set up and liaising with the front of house teams
    • Responsibility for maintaining the Essential Wine Guide database and writing new Essential Wine Guide entries
    • Acting as WSET Exams officer

    Please check the job description for full details.

    About you

    To be considered for the role, you will have:

    • Previous experience working within a business administration role
    • Proven working experience of diary management and data management
    • Customer liaison and query resolution
    • Excellent organisational skills and attention to detail are a must
    • First class written and oral communication skills
    • PC literate with in-depth knowledge of the full MS Office package
    • Knowledge and understanding of e‐learning management systems is highly advantageous
    • Whilst wine knowledge is not immediately necessary, an interest in wine, coupled with the desire to learn more about the subject is crucial.
    • WSET Level 2 is highly desirable (if not wine training will be sponsored by Bibendum)

    What we offer

    We offer a competitive salary & an excellent bonus structure along with a range of fantastic benefits, including:

    • 25 days’ holiday (plus bank holidays)
    • A Contributory Pension Scheme
    • Private Healthcare Cover and Life Assurance, access to staff sales and retail discounts

    Sounds Interesting?

    Send us a CV that demonstrates your experience and we’ll aim to get back to you ASAP!

    Bibendum (part of C&C Group) is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their ethnicity, gender, disability, religion/belief, sexual orientation or age.

    C&C Group (and inclusive companies) do not accept unsolicited CV’s from recruiters or employment agencies in response to any of our roles – we will not consider or agree to payment of any referral compensation or recruiter fee relating to unsolicited CVs including those submitted to hiring managers. C&C Group explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.
  • Full job description :