Customer & Sales Support Executive TCB

  • Department / Function :
  • Contact Centre
  • Location :
  • Wellpark Brewery
  • Contract Type :
  • Permanent
  • Working Pattern :
  • Full-time
  • Job Advert Description :
    • Accurately and efficiently complete all system-based transactions required to support the workload of the department and in line with Business requirements
    • Apply logical approach to customer issues to bring about appropriate resolutions and to liaise with the Sales force on outputs
    • Resolves queries in the best interest of both the customer and the company
    • To carry out any reporting requirements as necessary
    • Consistent demonstration of positive, role model behavior
    • To proactively seek to improve personal performance through training programmes, coaching sessions and other development opportunities
    • Ability to communicate effectively
    • Demonstrate flexibility by assisting and supporting other areas of the department and business as and when required
    • Develop good working relationships with all other areas of the business